Operations Coordinator Resume Sample

Taylor Brooks

taylor@brooks.ops

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(404) 555-6677

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linkedin.com/in/taylor-brooks-ops

Operations Coordinator

Detail-oriented Operations Coordinator with 2 years supporting operational efficiency and process improvement initiatives. Coordinated cross-functional projects reducing cycle time by 20% and improving data accuracy from 88% to 97%. Skilled in process documentation, data analysis, and cross-team coordination.

WORK EXPERIENCE

Operations Coordinator

Jul 2022 – Present

TechOps Inc

Project Coordination & Process Improvement: Coordinated 15 cross-functional projects across Product, Engineering, and Sales, reducing average cycle time from 45 to 36 days through improved communication and milestone tracking
Data Management & Reporting: Maintained operational databases and created weekly dashboards tracking 20+ KPIs in Excel and Tableau, improving data accuracy from 88% to 97% and enabling faster decision-making
Process Documentation & SOPs: Documented 12 operational workflows creating standard operating procedures that reduced new hire onboarding time by 30% and improved process consistency across team

Operations Intern

Jun 2021 – Jun 2022

StartupCo

Operational Support: Supported operations team with inventory management, vendor coordination, and scheduling for 100-person company
Data Analysis & Insights: Analyzed operational data to identify bottlenecks, presenting findings that led to 15% improvement in fulfillment speed
Cross-Functional Projects: Assisted with office move project, new vendor onboarding, and system implementations, gaining exposure to operational planning

SKILLS & COMPETENCIES

CERTIFICATIONS

Lean Six Sigma Yellow Belt

Sep 2023

ASQ

Project Management Fundamentals

Jun 2023

Coursera

EDUCATION

Bachelor of Science in Business Administration

2018-2022

Georgia Institute of Technology

Atlanta, Georgia

Operations Management
Supply Chain

Tools to build your Operations Coordinator resume

Copy and adapt these proven examples to create a resume that stands out.

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Resume Headlines

Use these attention-grabbing headlines to make a strong first impression.

Operations Coordinator | 15 Projects Coordinated | 20% Cycle Time Reduction | 97% Data Accuracy

Ops Coordinator | Cross-Functional Support | Process Documentation | Tableau Dashboards

Operations Coordinator | 5-Department Support | 30% Faster Onboarding | Excel & Asana Expert

Entry-Level Operations | Process Improvement | 20+ KPIs Tracked | 2 Years Experience

Operations Coordinator | 12 SOPs Created | Data Analysis | Supply Chain Support

Ops Coordinator | Project Support | 88% to 97% Accuracy Improvement | Business Degree

💡 Tip: Choose a headline that reflects your unique value proposition and matches the job requirements.

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Power Bullet Points

Adapt these achievement-focused bullets to showcase your impact.

Project Coordination & Process Improvement

• Coordinated 15 cross-functional projects across Product, Engineering, and Sales teams, reducing average cycle time from 45 to 36 days through improved communication protocols and milestone tracking

• Implemented project status tracking system in Asana with automated reminders and reporting, improving on-time project completion rate from 72% to 89%

• Facilitated weekly cross-functional status meetings with 20+ stakeholders, documenting action items and driving accountability that reduced open issues by 35%

• Supported product launch coordination for 3 major releases, managing timelines, dependencies, and communications across 8 teams

Data Management & Reporting

• Maintained operational databases tracking inventory, orders, and fulfillment metrics for 100-person organization, improving data accuracy from 88% to 97% through regular audits and validation processes

• Created weekly dashboards in Excel and Tableau tracking 20+ KPIs including cycle time, fulfillment rates, customer satisfaction, and resource utilization, providing visibility for management decisions

• Generated monthly operational reports summarizing performance trends, bottlenecks, and improvement opportunities, enabling data-driven resource allocation decisions

• Built automated data collection workflows reducing manual data entry time by 12 hours weekly and eliminating formatting errors

Process Documentation & SOPs

• Documented 12 operational workflows creating standard operating procedures (SOPs) with step-by-step instructions, screenshots, and troubleshooting guides

• Reduced new hire onboarding time by 30% through comprehensive documentation that enabled self-service learning and reduced trainer dependency

• Established process improvement feedback mechanism capturing 25+ employee suggestions, implementing 8 changes that improved process consistency and efficiency

• Created operations knowledge base in Confluence with 50+ articles covering common procedures, tools, and troubleshooting, achieving 85% employee utilization rate

Cross-Functional Support & Analysis

• Supported operations team with inventory management, vendor coordination, and scheduling, ensuring smooth daily operations for 100-person company

• Analyzed operational data identifying bottlenecks in fulfillment process, presenting findings to leadership that led to 15% improvement in fulfillment speed

• Assisted with office move project coordinating 50+ tasks across IT, Facilities, and Operations, completing transition with zero downtime

• Coordinated vendor onboarding and system implementations, managing communications, timelines, and requirements gathering for 5 operational systems

💡 Tip: Replace generic terms with specific metrics, technologies, and outcomes from your experience.

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Resume Writing Tips for Operations Coordinators

Quantify Coordination Scope

Ops Coordinators are measured by projects managed and accuracy delivered. Include: projects coordinated (15), departments supported (5), cycle time improvements (45 → 36 days), data accuracy (88% → 97%). Show you can manage complexity with precision—the foundation for operations management roles.

Highlight Process Improvements

Entry-level can still drive impact. Show initiative: cycle time reduced 20%, onboarding time cut 30%, SOPs created (12), data entry automated (12 hours saved). Even small improvements demonstrate analytical thinking and continuous improvement mindset valued in operations careers.

Showcase Tool Proficiency

List 8-10 operations tools and skills: Excel (pivot tables, VLOOKUP, charts), project management software (Asana, Monday, Trello), data visualization (Tableau, Power BI), process documentation (Confluence). Ops Coordinators are tactical executors—prove technical fluency with specific capabilities.

Demonstrate Cross-Functional Work

Operations touches every function. Include: cross-team project coordination, stakeholder meeting facilitation, department support breadth (Product, Engineering, Sales, Finance). Show you can navigate organizational complexity and communicate effectively across teams—key for ops management advancement.

Include Education & Certifications

Recent business, operations, or supply chain degree (2020-2024) establishes foundation. Add entry certifications: Lean Six Sigma Yellow Belt, PMP basics, or platform-specific (Asana, Tableau). Shows commitment to operations career. Entry credentials + 2 years + process improvement = ready for Operations Specialist/Analyst.

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Essential Skills & Keywords

Include these skills to optimize your resume for ATS systems and recruiter searches.

Operations Coordination

Operations Coordination Project Support & Tracking Process Documentation Cross-Functional Collaboration Stakeholder Communication Meeting Facilitation

Data & Analysis

Data Management & Accuracy Excel (Pivot Tables, VLOOKUP, Charts) Data Visualization (Tableau, Power BI) KPI Tracking & Reporting Operational Analytics Trend Analysis

Project Management Tools

Asana, Monday.com, or Trello Microsoft Project Basics Confluence or Notion Google Workspace Slack & Communication Tools Process Mapping Software

Process Improvement

Standard Operating Procedures (SOPs) Process Mapping & Documentation Workflow Optimization Continuous Improvement Root Cause Analysis Basics Change Implementation

Operations Support

Inventory Management Support Vendor Coordination Scheduling & Calendar Management Resource Allocation Tracking Issue Escalation Operations Reporting

Core Competencies

Attention to Detail Time Management Problem Solving Adaptability Team Collaboration Customer Service Mindset

💡 Tip: Naturally integrate 8-12 of these keywords throughout your resume, especially in your summary and experience sections.

Why this resume works

Role-Specific Strengths

Process support and execution: Shows hands-on operational work: coordinated 15 projects, improved cycle time 20%, maintained 97% data accuracy
Cross-functional coordination: Demonstrates collaboration: worked across teams, supported 5 departments, facilitated communication
Data and metrics focus: Emphasizes analytical mindset: built dashboards, tracked KPIs, generated reports for leadership
Process documentation: Shows organizational skills: created SOPs, documented workflows, improved team onboarding

✓ ATS-Friendly Elements

Entry-level keywords: "operations coordination," "process improvement," "project support," "data analysis," "cross-functional collaboration"
Support-focused action verbs: Coordinated, Supported, Maintained, Tracked, Assisted
Common ops tools: Excel, project management software, data visualization, ERP systems
Appropriate metrics: projects coordinated, cycle time reduction, data accuracy
Clear progression: Intern → Coordinator or recent graduate
Standard format with recent education or operational experience

✓ Human-Readable Design

Summary emphasizes coordination and support, not strategic planning
Metrics scaled to coordinator level: 15 projects, 20% improvement, 97% accuracy
Experience shows ops support role with process improvement contributions
Skills focused on tools and tactics, not strategic operations
Recent degree signals entry-level positioning
Shows commitment to operational excellence

💡 Key Takeaways

Ops Coordinator resumes should emphasize process support and cross-functional coordination
Quantify your work: projects coordinated, cycle time improved, data accuracy maintained
Show tool proficiency: Excel, project management software (Asana, Monday), data tools expected
Highlight process improvements: even small wins show initiative and analytical thinking
Focus on cross-team work: coordination across departments, communication facilitation
Entry certifications (PMP basics, Lean Six Sigma Yellow Belt) add credibility

📈 Career Progression in Operations

See how Operations roles evolve from coordination to strategic operational leadership.

📋 Ops Coordinator (Current) ⚙️ Ops Manager → 🎯 VP Operations →

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Operations Coordinator Resume Example