Last Updated: 17th May 2025
This Privacy Policy describes how ResumeStore (“ResumeStore,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you access or use our website, applications, and services (the “Service”).By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, do not use the Service.
1. Information We Collect
a. Information You Provide to Us
We collect personal information that you voluntarily provide, including but not limited to:
- Name, email address, phone number
- Account credentials (usernames, passwords)
- Employment history, education details, skills, and resume content
- Payment details (processed via third-party providers)
- Feedback, messages, and customer service interactions
You may also submit job descriptions or upload third-party documents, which may contain additional personal information. You are responsible for ensuring you have the legal right to upload such data.
b. Information We Collect Automatically
We automatically collect certain technical information, including:
- Device and browser type, operating system, IP address
- Pages visited, actions taken, time spent, and referring URLs
- Cookie identifiers and session data
- Log files and analytics data from third-party tools like Google Analytics
c. Information from Third Parties
We may receive information from:
- Integrated platforms (e.g., LinkedIn, Google)
- Payment processors (e.g., Stripe)
- Job board data, if users import job listings
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Service
- Customize content and resume optimization recommendations
- Fulfill purchases and process transactions
- Authenticate and secure your account
- Conduct analytics and measure performance
- Communicate with you (transactional, marketing, service updates)
- Enforce our terms and protect against fraud or abuse
- Comply with legal obligations
We retain the right to use anonymized and aggregated data indefinitely for benchmarking, business analytics, product development, and marketing.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Such as cloud storage, analytics, AI services, and email delivery tools
- Payment Processors: To securely manage financial transactions
- Legal Authorities: If required to comply with the law or legal process
- Business Transfers: If ResumeStore is merged, acquired, or sold
- Marketing Partners: With your consent, or where legally allowed
We reserve the right to share anonymized or de-identified data without restriction.
4. Cookies and Tracking
We use cookies, pixels, and tracking technologies to:
- Maintain session continuity
- Enable essential site features
- Conduct analytics
- Serve personalized content and ads (where applicable)
You may disable cookies in your browser, but this may impair certain Service functionality.
5. Data Retention
We retain your personal data for as long as necessary to:
- Deliver the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
We may retain backup copies and logs for a commercially reasonable time, even after account deletion.
6. Your Rights
Depending on your jurisdiction (e.g., California, EU, Canada), you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccuracies
- Request deletion (subject to legal exemptions)
- Object to or restrict processing
- Withdraw consent (where processing is based on consent)
- Port your data to another provider
To exercise these rights, email us at privacy@resumestore.com. We reserve the right to verify your identity before processing any request.
7. International Transfers
Your information may be transferred to—and processed in—countries outside your own, including the United States and Canada. By using the Service, you consent to such transfers.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we disclaim liability for data breaches caused by third parties, user error, or events beyond our control.
9. Children’s Privacy
Our Service is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have, please contact us for immediate deletion.
10. Changes to this Policy
We may update this Privacy Policy at any time. Material changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Service constitutes acceptance of the revised policy.
11. Your Responsibilities
You are responsible for:
- Keeping your login credentials secure
- Not uploading personal data of others without authorization
- Complying with applicable laws when using the Service
We reserve the right to take appropriate action (including account suspension) if you breach this policy or applicable law.
12. Contact Us
For questions or data rights requests, contact:
ResumeStore
Email: privacy@resumestore.com
