Terms of Service
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1. Acceptance of Terms
By accessing or using ResumeStore's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.
These Terms constitute a legally binding agreement between you and ResumeStore ("we," "us," or "our"). Your use of our services is also governed by our Privacy Policy.
2. Description of Service
ResumeStore provides AI-powered resume optimization services, including but not limited to:
- Resume analysis and ATS compatibility scoring
- AI-generated resume improvements and suggestions
- Job-specific resume tailoring
- Cover letter generation
- Application tracking and management tools
Our services are provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
3. User Accounts and Eligibility
Eligibility
You must be at least 16 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
Account Responsibility
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Promptly updating your account information
- Notifying us immediately of any unauthorized access
4. Acceptable Use Policy
You agree not to use our services to:
- Upload false, misleading, or fraudulent information
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Reverse engineer, decompile, or disassemble our software
- Use our services for competitive intelligence or benchmarking
- Resell, redistribute, or commercialize our services without permission
- Create fake accounts or impersonate others
- Spam, harass, or abuse other users or our support team
5. Subscription and Payment Terms
Subscription Plans
We offer various subscription plans with different features and pricing. Current pricing is available on our website and may change with notice.
Payment
- Subscriptions are billed in advance on a recurring basis
- Payment is due immediately upon subscription
- We accept major credit cards and other payment methods
- All fees are non-refundable except as specified in our Refund Policy
- You authorize us to charge your payment method for all fees
Price Changes
We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period.
6. Intellectual Property Rights
Our Content
ResumeStore and its content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws.
Your Content
You retain ownership of content you upload (resumes, job descriptions, etc.). By using our services, you grant us a limited license to:
- Process and analyze your content to provide our services
- Store your content on our servers
- Use aggregated, anonymized data to improve our AI algorithms
AI-Generated Content
Content generated by our AI tools is provided for your use, but we make no warranties about its accuracy, completeness, or suitability for any purpose.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement appropriate security measures but cannot guarantee absolute security of your data.
8. Disclaimers and Limitations of Liability
Service Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that our services will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy or reliability of AI-generated content
- Warranties that our services will help you obtain employment
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
- WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
- WE ARE NOT LIABLE FOR ANY EMPLOYMENT OUTCOMES OR DECISIONS MADE BY THIRD PARTIES
- WE ARE NOT LIABLE FOR ANY DATA LOSS, BUSINESS INTERRUPTION, OR LOST PROFITS
Employment Disclaimer
Our services are tools to help improve resumes and job applications. We make no guarantees about employment outcomes, interview callbacks, or job offers. Employment decisions are made solely by employers and are outside our control.
9. Indemnification
You agree to indemnify, defend, and hold harmless ResumeStore, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or upload
- Your negligent or wrongful conduct
10. Termination
Termination by You
You may terminate your account at any time by canceling your subscription and deleting your account.
Termination by Us
We may suspend or terminate your account immediately if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Fail to pay fees when due
- Abuse our services or support team
Effect of Termination
Upon termination:
- Your access to our services will cease immediately
- We may delete your account and data after a reasonable period
- Provisions that should survive termination will remain in effect
11. Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California.
Class Action Waiver
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.
12. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
Assignment
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending you an email notification
- Providing notice through our services
Your continued use of our services after the effective date constitutes acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms, please contact us:
Email: legal@resumestore.ai
Address: ResumeStore, 123 Business Ave, Suite 100, San Francisco, CA 94105
Phone: +1 (555) 123-4567